Why Choose TimePays?

The reality of life from YOUR perspective is:

"What happens when unforeseen situations, mistakes and circumstances crop up"?

When choosing a payroll company you have to answer this referential question:

What kind of corporate cultural/attitude do I want to do business with when problem solving is necessary?

Above is probably the most important thing to think about when you select a payroll company! Anyone can be good when everything is running smoothly. What happens when the chips are down? How well are these situations handled?

What do you want and need?  A company with a generosity of spirit oriented towards cooperation, caring, thinking and trying hard to find flexible solutions that work? Or a big business behemoth company, with layers of middle management, time consuming red tape and cumbersome rigidity?
We support your payroll needs with real live human beings (no phone queues) that genuinely care about your satisfaction and the accuracy of your product. We are very human pragmatists and we strive to be the best we can be for your best interest. We are not perfect, but we strive for excellence. However, when errors crop up occasionally, we make every effort to take responsibility, reconcile and atone to our client’s satisfaction. Clients also make mistakes. Rather than look for blame we look to generously fix the problem first. Then we look to find out why it happened and set up controls and systems to try to prevent the issue from recurring.
Our exceptional attentiveness to client care results in the highest client retention rate in the industry. We are responsible for our mistakes and their resolution. We are there for you when things go well and, as many customers have told us, we are really there in times of need -- when the chips are down - ESPECIALLY WHEN THE CLIENT MAKES THE MISTAKE… and we will not charge you an arm and leg to fix it.

Our client satisfaction / retention rate is an extraordinary 99%! And that really says it all.

It's all about contributing. That is why we have a job to do.